His hypothesis is that employees at companies are inherently risk-averse. Taking any type of disruptive action is not worth the risk of losing your job and having to own to a failed initiative.
It's much easier for managers to coast on a failing business model than try to create something new. Even CEOs will create a “dummy” plan to save their business model from ruin, but the reality is that when the shit hits the fan, they will be long gone and the middle managers cannot have the finger pointed at them.]]>