Privacy Policy
At Shudh Splash Car Care Pvt. Ltd., we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our online platform and services, including our full-service car wash, detailing, interior cleaning, engine cleaning, waxing, polishing, and eco-friendly waterless wash options.
Information We Collect
We collect personal information that you voluntarily provide to us when you use our online platform or access our services. This may include your name, contact details, vehicle information, appointment preferences, and payment information. Additionally, certain technical data such as IP address, browser type, and usage details may be collected automatically to improve our services.
Use of Your Information
Your personal information is used to facilitate service bookings, process payments, communicate important updates related to your service requests, improve our offerings, and comply with legal obligations. We do not share your personal information with third parties for their marketing purposes.
Legal Basis for Processing
We process your personal data based on your consent, the necessity to perform a contract (such as providing the services you requested), and to comply with applicable legal requirements including those under the General Data Protection Regulation (GDPR) and relevant local laws.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, to comply with legal obligations, resolve disputes, and enforce our agreements.
Data Sharing and Disclosure
We may share your information with trusted service providers who assist us in operating our business and delivering services, subject to confidentiality obligations. We do not sell or rent your personal information to third parties. Disclosure may occur if required by law, regulation, or legal process.
Your Rights
Subject to applicable laws, you have the right to request access to the personal information we hold about you, request correction of inaccurate data, object to processing, request data portability, and request erasure of your data where applicable. You may also withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction.
International Transfers
Where applicable, personal information may be transferred to and processed in countries outside your country of residence. Such transfers are made ensuring adequate safeguards in accordance with applicable data protection laws.
Cookies and Tracking Technologies
Our online platform may use cookies and similar technologies to enhance user experience, analyze usage patterns, and improve our services. You can manage cookie preferences through your browser settings.
Children’s Privacy
Our services are not directed at children under the age of 13, and we do not knowingly collect personal data from children without parental consent. If we become aware that we have inadvertently collected personal information from a child without verification of parental consent, we will take steps to delete such information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable regulations. We encourage you to review this policy periodically.
Contact Information
For any questions, concerns, or requests regarding your personal data or this Privacy Policy, you may contact us at the following physical address:
Shudh Splash Car Care Pvt. Ltd.
42, MG Road, 3rd Floor,
Bengaluru, Karnataka, 560001, India
We are dedicated to ensuring your privacy and the security of your personal information while you enjoy our automotive services.